Frequently Asked Questions

(610) 779-9679

20 Hearthstone Court, Reading, PA 19606

Do you have to live in Exeter Township to be a member of Crestwood Pool?
No. You can live anywhere in the area and be a pool member.

Can I join as a single using a family stock or initiation fee?
Yes. Your stock or initiation fee will remain at full value even if only one person is on the membership.

What is the clean-up fee?
The clean-up fee is included in the membership cost for returning members.  The $50 fee is refundable if you help us get ready for the season for at least 3 hours at one of our many pre-season clean-ups.  New members are not charged the clean-up fee however they must buy stock or pay the initiation fee when joining the pool.

As a new member do I have to pay the clean-up fee or late fee?
No. Both the clean-up fee and late fee are waived for all new members.

What is the late fee?
Membership dues must be postmarked by May 1 for returning members.  All invoices received with a postmark later than May 1 are subject to the late fee.

What if I lose my membership cards?
Stop by the office and we will make you new ones for $2 a card.

When will I get my membership cards?
On your first visit to the pool you pick your cards up in the office.

If I have a change in address or in membership can I write it on the invoice or do I have to contact someone?
Make any changes and additions to your invoice when you make payment.

Can I bring my invoice directly to the pool if I forget to mail it?
Yes, if the pool is open for the season.  Otherwise it should be mailed us.

What if I lose my invoice?
You can print a new invoice from the membership page or you can pick one up in the office. You need to complete the information and return the completed form with your payment.